Terms & Conditions

Effective Date: 03-09-2026

Welcome to TaxBridge. These Terms & Conditions govern your access to and use of the TaxBridge website, platform, and related services. By accessing or using our platform, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

1. About TaxBridge

TaxBridge is a digital marketplace that connects taxpayers with tax professionals and lawyers. TaxBridge facilitates communication, service requests, quotations, payments, and related interactions between users and service providers.

TaxBridge is a platform provider and, unless expressly stated otherwise, does not itself provide professional tax, legal, accounting, or financial advice.

2. User Eligibility

By using TaxBridge, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information provided during registration is accurate and complete.
• You will maintain the confidentiality of your account credentials.
• You will use the platform only for lawful purposes.
• You will not impersonate another person or provide misleading information.

3. Account Registration

Users may be required to create an account to access certain features of the platform.

You are responsible for:

• Providing accurate and up-to-date information.
• Maintaining the security of your account.
• Keeping your login credentials confidential.
• Notifying TaxBridge promptly if you suspect unauthorized access to your account.

TaxBridge reserves the right to suspend or terminate accounts that violate these Terms or involve fraudulent, abusive, or unlawful activity.

4. Tax Service Requests and Quotations

Taxpayers may submit service requests through the platform. Tax professionals may respond to such requests by submitting quotations or service proposals.

A quotation may include service fees, scope of work, estimated timelines, and other relevant conditions.

TaxBridge does not guarantee that:

• A particular professional will accept a service request.
• A quotation will be available within a specific period.
• A professional's services will meet a user's particular expectations.

Users are responsible for reviewing and agreeing to the service terms before accepting a quotation.

5. Professional Services

Tax professionals and lawyers listed on TaxBridge are responsible for the professional services they provide.

TaxBridge does not guarantee the accuracy, completeness, quality, or outcome of professional services provided by independent professionals through the platform.

Users should independently review the professional's profile, quotation, scope of service, and other relevant information before engaging their services.

6. Payments

Where online payment or escrow functionality is available, payments may be processed through supported payment methods and third-party payment service providers.

The applicable service fee, platform fee, professional fee, and other charges will be displayed where applicable before confirmation of payment.

TaxBridge may temporarily hold funds in accordance with the platform's payment and escrow procedures until the applicable service conditions are satisfied.

7. Refunds and Cancellations

Refunds, cancellations, and payment disputes are subject to TaxBridge's Return & Refund Policy.

Users should review the applicable policy before making a payment or accepting a service quotation.

TaxBridge may investigate disputed transactions and take appropriate action based on the circumstances and available information.

8. Communication and Content

Users may communicate with professionals through TaxBridge's communication features.

Users agree not to:

• Send unlawful, abusive, threatening, or fraudulent content.
• Share malicious software or harmful files.
• Use the platform for unauthorized advertising or spam.
• Attempt to obtain another user's confidential information.
• Upload content that infringes intellectual property or other legal rights.

TaxBridge reserves the right to remove content or restrict access where necessary to maintain platform security and compliance.

9. Intellectual Property

All content, branding, logos, designs, software, text, graphics, and other materials provided by TaxBridge are owned by or licensed to TaxBridge unless otherwise stated.

Users may not reproduce, modify, distribute, sell, or commercially exploit TaxBridge's intellectual property without prior written permission.

10. Privacy

Your use of TaxBridge is also governed by our Privacy Policy, which explains how we collect, use, store, and protect user information.

By using the platform, you acknowledge and agree to the practices described in our Privacy Policy.

11. Third-Party Services

TaxBridge may integrate with third-party services, including payment gateways, authentication providers, communication services, and other external platforms.

TaxBridge is not responsible for the availability, security, policies, or performance of third-party services. Your use of such services may be subject to their respective terms and policies.

12. Limitation of Liability

To the maximum extent permitted by applicable law, TaxBridge shall not be liable for indirect, incidental, special, consequential, or other losses arising from:

• The use or inability to use the platform.
• Actions or omissions of independent tax professionals or lawyers.
• Incorrect or incomplete information provided by users.
• Delays, interruptions, or technical failures beyond our reasonable control.
• Third-party services or payment systems.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

13. Platform Availability

TaxBridge aims to maintain reliable and secure platform availability but does not guarantee uninterrupted or error-free operation.

We may temporarily suspend or restrict access to the platform for maintenance, security updates, technical issues, or other operational reasons.

14. Prohibited Activities

Users must not use TaxBridge to:

• Conduct fraudulent or unlawful activities.
• Circumvent platform security or payment mechanisms.
• Access another user's account without authorization.
• Introduce malware, viruses, or harmful code.
• Interfere with the platform's operation.
• Collect or misuse other users' personal information.
• Use automated systems to scrape or extract platform data without authorization.

15. Changes to These Terms

TaxBridge may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business practices.

Updated terms will be published on this page with the revised effective date. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.

Any dispute arising from the use of TaxBridge shall be subject to the jurisdiction of the competent courts of Bangladesh, unless otherwise required by applicable law.

17. Contact Us

If you have questions, concerns, or complaints regarding these Terms & Conditions, please contact us through the official contact information provided on the TaxBridge website.